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Frequently Asked Questions (FAQ)

Payment can be made with a credit card or bank transfer. Credit card payments can be done immediately via our credit card gateway. For bank transfers (EFT), the banking details will be emailed to you with a unique reference no. Once payment is made, we will process your search request and send you the results via E-Mail.

You will need proof of ownership of immovable property or not from all 11 Deeds Offices. We can provide you with this proof that is acceptable by CIPC. You can log a CIPC REINSTATEMENT SEARCH here.

Our search results contains supporting documentation trying to best explain the information provided. We also provide more information in our Articles section explaining various elements of Deeds Office information. You are also welcome to E-Mail us your questions and we will try to answer it as best as possible.

In terms of Section 7 of the Deeds Registries Act, 47 of 1937 which relates to inspection of records and supply of information, the Deeds Office cannot deny anyone access to its information. Deeds Office information is public information which means anyone can access it after paying an access fee. No contact information or E-Mail addresses are contained in a Deeds Office result.

Yes, we can obtain an electronic copy of your title deed document from the Deeds Office. This can be used for record keeping or to submit as supporting documentation for your building plan application. You can log a TITLE DEED (DEED OF TRANSFER) request on our website and E-Mail you the copy as soon as we have received it from the Deeds Office.

If the wrong information was supplied due to a mistake on our side, we will, at no extra charge, process the search again and supply you with the correct result. If the information supplied was due to a incorrent information provided, we will need to assess each case on merit.

No, the information provided comes directly from the Deeds Office so we do not have any control over what is supplied in the search result. In some cases we will consider a refund if the information provided is completely inaccurate or if limited or no information is provided. These cases will be dealt with on an individual basis.

All results will be sent via E-Mail to the E-Mail address supplied when the search was requested. No information is posted because we receive it electronically from the Deeds Office.

When requesting a search, we indicate the estimated time it will take to process the request. That said, most requests are processed within 1 working day.

This is a valid search result from the Deeds Office as it shows that the specific person or company does not own any property in the specific Deeds Office area. Quite a lot of people actually expect a not found result.

Marital status is only updated when a property is sold or transferred to another person. This means that a person can get married but this will only reflect in the Deeds Office system when the property is sold or transferred or another amendment is made to the property information. For this reason, the marital status is not a good indication of the actual marital status of a person.

Customary Union, Unmarried, married in, married out, Foreign marriages, Moslem / Hindu Rites and Married.

The deeds registration system is based on a negative system of land registration which means that the deeds data is only updated regarding the status of a person when the deeds are presented for an act of registration. The information shown is always the latest information as recorded at the Deeds Office.

The conveyancer who prepares the deed for registration is responsible for the correctness of information.

Although street addresses are not recorded at the Deeds Office, we use various 3rd party databases to convert the street address to an actual township, erf and portion. We also have an interactive map search that can be used.

An endorsement is a restriction placed on a property or person. Common endorsements are bonds, interdicts, mineral rights and servitudes.

You can log a PROPERTY SEARCH request on our website. We will then search the Deeds Office to find out who the legal (registered) owner of the property is and E-Mail you the result.